Clear responsibilities for using our services
Please read these terms before submitting an enquiry, paying fees, or beginning an application.
Acceptance and service scope
These Terms and Conditions apply when you use the Uni Global website, submit an enquiry, communicate through WhatsApp or email, attend counselling, or request education-consultancy support. Paid-service scope, fees, deliverables, and timelines should be confirmed separately in writing.
Student and user responsibilities
You must provide genuine, complete, accurate, and timely information. Disclose academic backlogs, study gaps, refusals, immigration history, financial limitations, pending documents, and changes that may affect eligibility. Review every application and document before submission and respond to deadlines promptly.
Your checklist: Review your profile, documents, deadlines, payment terms, and application details carefully.
Nature of counselling and recommendations
Our guidance is based on the information available at the time, professional assessment, and publicly or institutionally available requirements. Recommendations are intended to support informed decisions; students remain responsible for final country, course, university, funding, and travel choices.
No guarantee of admission, scholarship, visa, or employment
Admissions, scholarships, visas, work rights, post-study options, and employment decisions are controlled by independent universities, governments, employers, and other organisations. Uni Global cannot guarantee any outcome and will not support false, misleading, or fabricated submissions.
Applications, deadlines, and changing requirements
Requirements, fees, deadlines, immigration rules, work conditions, and programme availability may change without notice. Students must provide documents and decisions on time and verify important requirements through official university, government, testing, and provider sources before acting.
Fees, payments, and refunds
University, visa, testing, insurance, courier, banking, loan, accommodation, travel, and other third-party charges are normally separate from Uni Global service fees unless expressly stated in writing. Third-party payments and refunds are governed by the relevant provider policies. Keep payment receipts and review refund terms before paying.
Academic integrity and authentic documents
Statements of purpose, resumes, recommendation letters, portfolios, financial records, and supporting documents must truthfully represent the applicant. Our assistance may improve structure, clarity, and presentation but must never be used to fabricate experience, scores, finances, or intent.
Communication and user instructions
Use current phone and email details, monitor communications regularly, and notify the assigned branch when details change. Do not rely only on informal or verbal statements for major financial or application decisions. Request written clarification when scope, fees, deadlines, or responsibilities are unclear.
Website, search, WhatsApp, and subscription use
Website information and search suggestions provide general guidance and may not reflect every current requirement. WhatsApp messages and newsletter updates are convenience tools and do not replace formal application review. Users must not submit harmful files, disrupt the website, copy protected content unlawfully, or misuse communication channels.
Third-party services and links
External websites, maps, universities, payment services, social platforms, and other providers operate independently. Uni Global is not responsible for their availability, decisions, content, processing times, rule changes, security practices, or service failures.
Limitations of responsibility
To the extent permitted by applicable law, Uni Global is not responsible for losses caused by inaccurate or late user information, missed deadlines, third-party decisions, policy changes, external-service interruptions, or circumstances outside reasonable control.
Questions, concerns, and complaints
Raise concerns promptly with the selected branch or email info@theuniglobal.org. Include your name, contact details, relevant service, dates, and a clear explanation. We will review reasonable concerns fairly and may request supporting information.
General terms
If any part of these terms is found unenforceable, the remaining terms continue. A written agreement for a specific paid service takes priority where it directly conflicts with these general website terms. Continued use after an update means the revised terms apply from the stated update date.